AgentPerformance.ai is an AI-powered training platform designed to help organizations improve agent performance through real-time simulations, conversational AI, and data-backed feedback. Whether in sales, customer service, or support, agents can practice real-world scenarios, refine their approach, boost confidence and improve outcomes.
Generate realistic customer leads based on user inputs, offering dynamic and scenario-based training.
Agents engage with an AI Voice Bot to navigate real-world scenarios tailored to your organization. By simulating diverse interactions, the bot helps agents practice and improve their confidence in handling various situations.
Post-interaction analysis evaluates agent skills and provides actionable feedback based on predefined success metrics.
Designed for organizations, supporting unique branding, user roles, and configurations per tenant.
We boost Sales Per Hour (SPH), conversion rates, and quality scores for both human and AI agents in Sales and Customer Service.
Practice real-world scenarios with AI-driven training calls.
Receive instant, AI-generated feedback to improve performance.
Track progress and measure key metrics with intelligent scoring.
Our solution is compatible with any voice platform via POTS or SIP. Easily integrates into your existing infrastructure with minimal setup.
See how our solution can help your agents perform better.